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Baggage
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We recommend that you check all of your baggage as there is limited space available in the aircraft cabin.
Carry-On Baggage
 For the convenience and safety of all passengers the following dimensions will be used to determine the allowable carry-on baggage for each aircraft type:
- Carry-on items can be checked for size by using the sizing device located at the check-in counter indicated by the signage shown on the right.
- Carry-on baggage must be stored under the seat in front of you or in the overhead compartment. Please be aware that available space varies from one aircraft type to another.
Checked Baggage
All checked baggage must be presented at our check-in counter.
General Baggage Information
- Each checked bag must have an identification tag.
- Baggage and carry-on articles will be carried within the space and weight limitation of the aircraft.
- All baggage or goods presented for transportation are subject to inspection by our personnel.
- No articles of baggage or goods will be carried when that article is likely to endanger the aircraft, persons or property; are likely to be damaged by air carriage; or if the carriage of that article would violate any applicable law, regulation, or order.
Checked Baggage Allowances
The baggage allowance per passenger per aircraft type is as follows:
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Boeing 737-200 |
Hawker Siddeley 748 |
| Pieces Permitted |
2 |
2 |
| Maximum Weight |
Total weight of 45 kg (100 lbs). No 1 piece can exceed 32 kg (70 lbs). |
Total weight of 20 kg (44 lbs). |
| Excess Baggage |
Any checked bag in excess of 2 pieces is subject to excess baggage charges of $30.00 + taxes per piece.
Due to space and weight restrictions excess baggage is not guaranteed to travel on the same flight as the passenger travelling. Any excess baggage not travelling on the same flight as the passenger will arrive on the next flight based on space and weight availability.
Passengers wishing to guarantee excess baggage should contact Air North Cargo and consider using our priority freight product. Click here for cargo rates. |
Any checked bag weighing between 21 kg (45 lbs) and 45 kg (100 lbs) is subject to overweight baggage charges as per our current cargo tariff.
Due to space and weight restrictions excess baggage is not guaranteed to travel on the same flight as the passenger travelling. Any excess baggage not travelling on the same flight as the passenger will arrive on the next flight based on space and weight availability.
Passengers wishing to guarantee excess baggage should contact Air North Cargo and consider using our priority freight product. Click here for cargo rates. |
| Overweight Baggage |
Any checked bag weighing between 33 kg (71 lbs) and 45 kg (100 lbs) is subject to overweight baggage charges of $1.00 per pound + taxes.
Any bag weighing more than 45 kg (100 lbs) must be shipped as cargo. |
| Oversized Baggage |
If the sum of the three dimensions (length x width x height) of any piece exceeds 76 inches that piece is subject to an oversized baggage charge of $30.00 + taxes. |
Dimensional charges apply. |
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Sporting Equipment
You may bring 2 items of checked baggage at no charge. You may substitute a piece of sporting equipment for a checked bag, provided it meets our baggage size and weight guidelines.
The following items may be accepted by Air North if the item meets the requirement, as set out above:
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Hockey Equipment
The oversize fee will be waived if the hockey bag's primary use is to transport equipment then the overweight fee will also be waived (up to 100 lbs). The excess piece fee will be charged if applicable.
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Fishing & Hunting Equipment
The oversize fee will be waived, but the overweight or excess piece fee will be charged if applicable. Fishing equipment is considered a fishing rod and tackle box. Fishing rods must be encased in a hard shell cylinder fishing rod container.
Information on checking-in firearms and ammunition may be found in the FAQs section.
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Bicycles
An oversized fee of $25 is applicable. The overweight or excess piece fee will be charged if applicable. Bicycles must be packed to prevent any damage. We strongly recommend a bicycle box and if one is not available at minimum we ask that the tires are partially deflated and handle bars are turned in.
For details on our liability policy click here.
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Skateboards
Are accepted but they must be packed to prevent any damage.
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Sports Rackets
Are permitted in carry-on baggage when they are within the sizing restrictions, however they must be properly packaged to prevent damage.
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Skis/Snowboards
The oversized fee will be waived, but the overweight or excess piece fee will be charged if applicable. Ski/Snowboard equipment is considered to be:
- Skis, boots and poles, or
- Snowboards and boots, or
- Water skis (up to two)
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Volleyball/Basketball Equipment
The oversize fee will be waived, but the overweight or excess piece fee will be charged if applicable.
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Golf Clubs
The oversize fee will be waived, but the overweight or excess piece fee will be charged if applicable.
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Skate Equipment
The oversize fee will be waived, but the overweight or excess piece fee will be charged if applicable.
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Kayaks
Please contact our cargo office at (867) 668.2228 ext 227 or toll free in North America 1.800.661.0407 ext 227.
If your sporting equipment is improperly packed, you will be asked to sign a Limited Liability Release Form at check-in, releasing Air North of any liability for damage.
Sporting equipment is subject to all applicable excess baggage fees (extra piece, overweight or oversize) unless otherwise stated.
Damaged Baggage
Air North does everything possible to ensure careful baggage handling, but occasionally baggage or contents can be damaged during the processes.
Damage due to excess weight or over packing is not covered. In the event that your baggage has been damaged please go directly to a customer service agent. The Air North agent will fill out the required documentation. If it is decided that your baggage must be repaired the agent will offer either immediate settlement equal to the cost of repair, or we'll arrange for your baggage to be repaired at our cost up to Air North's maximum liability of $250.
Delayed Baggage
If your baggage is delayed in arriving, please go directly to an Air North agent. The agent will fill out the required documentation.
Most delayed baggage arrives within 24 hours but if you have reached your destination, and your baggage has not been recovered within 24 hours, you will be authorized to spend up to $25 a day for 3 days to help cover the cost of incidental expenses while we continue to search. Your baggage will be delivered to you as soon as it arrives. In rare cases where the bag is not recovered within 30 days, the Airport Baggage Agent will settle your claim up to Air North's Maximum liability of $250, excluding interim expenses of up to $75.
Liability
For domestic travel, Air North's maximum liability for lost or damaged baggage and lost contents as a result of damage is $250 per person, per incident.
Air North assumes no liability for (but not limited to) fragile, valuable, or perishable articles including money, jewelry, cameras, video and electronic equipment, silverware, negotiable instruments, business documents, samples, antiques, paintings, furs, dentures, manuscripts, or similar items.
Air North does not compensate for zippers, scruffs, scratches, nicks, dents, missing straps, feet, clips and wheels, exterior tube handles or similar damage attributable to normal wear and tear.
Transfer Of Baggage To Other Airlines
At this time Air North does not have inter-airline baggage agreements, with any other carrier.
We are, however, talking to carriers who would like to help us facilitate connecting our passengers to their ongoing flights. We will report further progress with regards to baggage connections as it becomes available.
At this time you will need to collect your baggage at the termination of your Air North flight and check yourself and your baggage in with your connecting carrier.
Lost and Found Items
Air North is not responsible for lost or misplaced items. We will, however, do our best to assist you in such an event. If we locate your item, we will keep it at the Air North office at the airport where it was found, for 14 days. If you are trying to locate a lost item, call Air North Lost & Found (867) 668.2228 ext 309 or toll free in North America 1.800.661.0407 ext 309.
If your lost item has been found, you will be instructed to call Air North at the local airport to arrange to pick it up or have a courier pick it up at your expense.
The local airport disposes of any items unclaimed after 30 days.
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