Air North FAQ
Choose a category and see what other guests and customers are asking about Air North’s service.
Baggage on a carousel at the airport
Baggage Issues
We do everything possible to ensure your baggage arrives safely, but if your item is lost or damaged, here’s what to do.
Person pushing themselves in a wheelchair
Special Assistance
Find out how we make flying Air North, Yukon’s Airline an enjoyable experience.
Pets & Jets
See how we make traveling with your pets a breeze.
Compassionate Travel
When difficult situations arise, we’ll help you get to where you need to be most.
Checking In
Online check-in opens 24 hours prior to scheduled departure. Don’t forget to bring the travel documents you need, such as a piece of government-issued ID. For further information regarding checking-in, see our Check-In Page.
Air North, Yukon's Airline flying
Remember that it is always better to be a few minutes early than a few minutes late!
Group of paddle boarders in front of Yukon River
Group Travel
Let us worry about the logistics so you can focus on having the experience of a lifetime.
We make sure your next trip is off to a great start with safe, reliable and personal service.

Customer Service

As always, our customer care team is readily available to answer any questions you may have.

Call 1 800.661.0407 Between 8am and 5pm PST.