When you check-in (both online and at the counter) you’ll be asked some health questions, based on mandatory requirements from Transport Canada, to make sure that you’re not exhibiting any COVID-19 symptoms and are ready to fly.

The questions include:

• Do you have a fever and a cough?
• Do you have a fever and breathing difficulty?
• Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
• Are you the subject of a provincial/territorial or local public health order?

You must answer all questions truthfully and could be fined up to $5,000 under the Aeronautics Act if you fail to do so. If you choose not to answer these questions you will be denied boarding.

Please remember: if you are feeling ill, please do not travel and potentially put others at risk. Should symptoms such as a fever, cough or difficulty breathing develop while in flight, please notify the flight crew immediately.