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You may download the most recent Lowest Fare Tax Letter, for use with the Northern Travel Allowance, here:

Baggage allowance limits in terms of size and weight, both for checked and carry-on items, differ based upon the aircraft type that serves the route.

The guardian at the point of departure will be required to fill out forms requiring information including the name, telephone number, and address of the guardians at the point of departure and arrival. The guardian picking up the child must show identification which matches this information in order to prove that they are the designated guardian.

Absolutely! Our reservations team would be delighted to assist you with this. Please call them at 1.800.661.0407 toll-free in North America, or (867) 668.2228. Our call centre’s hours of operation may be found here.

If you’re making a booking online, you can book nine seats under one booking. If you’re looking to book a party over nine, please contact our call centre and our reservations team will be able to help you with the booking. 

​​​​​​You can pay at the time of booking via a credit card, visa or Mastercard debit card, or we offer a delayed payment option to pay within 24hrs either through our call centre or online. 

*if booking on a sale, payment must be completed by the end of the sale

​​​​​​You can pay at the time of booking via a credit card, visa or Mastercard debit card, or we offer a delayed payment option to pay within 24hrs either through our call centre or online. 

*if booking on a sale, payment must be completed by the end of the sale

Transport Canada has a quick and easy search tool that lets you know if your item should go in your checked or carry-on. Simply type your desired item into the search bar to learn how to travel with it safely.  


If you’re having difficulties checking-in online, make sure that you’ve properly filled out the information required such as your booking confirmation number and spelling of first and last names. If you’ve double checked all the fields and are still experiencing problems, our call centre can help you through the process. 

Air North, Yukon’s Airline is required by the Government of Canada to verify the identity of any passengers who are 18 years of age or older, including those who appear 18 years of age or older. To do so, passengers will be required to show proof of identification at check-in and prior to boarding.


Before you leave for the airport, make sure your identification has not expired and that the spelling of your name matches your booking, otherwise we will be required to refuse boarding. Please contact us immediately if you discover that your name is misspelt on your booking.


For information about what forms of identification are accepted, as well as requirements for other ages, please refer to our Travel Documents page.

The best way to stay up to date is to sign up for our eNugget newsletter, as well as keep an eye on our social media pages such as Facebook. You can also check out our seat sale page to see information about current offers.

We currently service 12 locations, including Calgary, AB, Dawson City, YT, Edmonton, AB, Kelowna, BC, Inuvik, NWT, Mayo, YT, Old Crow, YT, Ottawa, ON, Vancouver, BC, Watson Lake, YT, Whitehorse, YT, and Yellowknife, NWT.


You can see our route map here on our website.


Terms and Conditions

Gift Certificates apply only to purchases made directly with Air North, Yukon’s Airline. They may not be redeemed at a travel agent or with any other airline. The Gift Certificates are not redeemable for cash and cannot be used to buy additional Gift Certificates. Gift Certificates cannot be redeemed for any amount greater than their original purchase price. Air North, Yukon's Airline is not responsible for lost or stolen Gift Certificates. To report a lost or stolen Gift Certificate, please contact Air North, Yukon's Airline. Replacement Gift Certificates will be issued after Air North, Yukon's Airline verifies that the lost or stolen Gift Certificate has not been redeemed and original purchase receipt is presented. Not for resale. Void where prohibited or restricted by law. The use of this gift certificate is governed by the laws of the Yukon Territory. Air North, Yukon's Airline reserves the right to change any of these terms and conditions without notice. Gift Certificates cannot be used to pay for ancillary fees beyond the price of the ticket. Existing Customer Credit and Itinerary Credit are not applicable to purchase of Gift Certificate.

Young travellers who are 12 years of age or older may not travel as unaccompanied minors, and must travel on an adult ticket. If requested, they may be met and assisted by our gate agents.

Contact Support Services

As always, our customer care team is readily available to answer any questions you may have.

Call 1 800.661.0407 Between 8am and 5pm PST.